Warranty Policy

Informations

Warranty Policy:

If we buy some electronic product from physical market/store, they only give us one time check warranty on the spot. Afterwards, no guarantee. Right? But to enhance your shopping experience and to win your lifetime trust, Shopland provides you with 03 days check and replacement warranty.

Important Note:

Your claim (electronic items only) must be registered with Shopland at 03127883333 through Call/ WhatsApp/ SMS within 03 days from receiving the product from our rider. And we regret to help you for any warranty/replacement if you don’t provide us the followings:

The unused product (Must be eligible for return).

The original receipt/invoice of shopland.

The original packaging along with all accessories, manuals and tags.

Your claim must be registered with us within 3 days from receiving.

In Case The Product Is Not Working Properly.

You are requested to register your complaint on our official number. Our Technical Team member will call you back as early as possible. After enquiring about your complaint, you will be briefed or guided about the complete operational procedure of that particular product. Mostly, it will work properly because we thoroughly test/check our products before sending to you.

In Case The Product Is Faulty.

Just WhatsApp us its video mentioning the Fault at our official number. Our Technical Team will contact and brief you as early as possible. Sometimes, a little more knowledge to operate different electronic items helps a lot. But if the fault persists. Don’t worry! Kindly return the product to us at our official address (Pack properly to avoid any damage). As we receive the product, our quality assurance team will assess the condition of the product according to Important Note mentioned above. If everything is fine, we will happily replace and send the new one to you.

Shopland will accommodate you with the courier expense through Easy paisa/ Bank Transfer (Preferably HBL or Bank Alflah) PKR. 150 Standard Rates Only.

Note:

It is very important to understand the difference between Product Pictures and the Real Product. Manufacturers and Companies use High Resolution Cameras, different Lightings and Backgrounds to enhance its features etc. Thank You for your understanding.